Shipping
- Shipping Costs: Shipping costs are calculated at checkout based on the delivery location and the size/weight of the order. Delivery charges may vary depending on your location.
- Shipping Time: We aim to dispatch orders within 1 business day after payment is received. Delivery times may vary depending on the courier service used and your location.
- Delays: If your order is unable to be dispatched within 2 business days, you will be notified by email and given the option to cancel the order and receive a full refund.
- Multiple Shipments: If some of the items you have ordered are temporarily unavailable or backordered we may send your order in multiple shipments at no extra cost to you.
- Delivery Address: You are responsible for providing the correct shipping address. We cannot be held liable for delays or delivery issues due to incorrect information provided.
- Rural Delivery: If your delivery address is in a rural delivery zone, please be sure to choose the appropriate shipping option when checking out. if you do not, we may cancel your order.
- Pick up: Pick up is available in Levin. Please contact us to book a time after you place your order.
We only ship within New Zealand.